Who we are
WORNWIDE is a curated vintage clothing shop based at Khan Murjan Souq, Wafi Mall, Dubai. In this policy, “WORNWIDE,” “we,” “us,” and “our” refer to the shop operating this website and the @wornwide Instagram account.
Information we collect
We may collect information you choose to give us when asking about or ordering a piece, including:
- Your name, Instagram username, email address, or phone number.
- Delivery or collection details and your general location.
- Product inquiries, measurements requested, order details, and messages.
- Payment confirmation or transaction references needed to verify an order.
The website may also generate basic technical records such as IP address, browser type, device information, requested pages, and timestamps. The website does not currently create customer accounts or collect card details directly.
How we use information
We use personal information only when reasonably needed to:
- Answer questions and confirm a piece’s availability, sizing, or condition.
- Process, deliver, or arrange collection of an order.
- Provide customer support and maintain transaction records.
- Protect the shop and customers from fraud, misuse, or security incidents.
- Meet accounting, legal, and regulatory requirements.
- Understand how the site is used and improve the shopping experience.
Instagram and external links
Orders and inquiries often happen through Instagram. Meta processes information under its own terms and privacy policy, which we do not control. The same applies to maps, delivery, payment, or other third-party links opened from this site.
Retention and security
We keep information only for as long as needed for the purpose it was collected, including order support, accounting, dispute handling, fraud prevention, and legal obligations.
We use reasonable administrative and technical measures to protect information. No online system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain uses. You may also withdraw consent where our use depends on consent.
Message @wornwide on Instagram with enough detail for us to identify your request. We may need to verify your identity first.
Children and international transfers
This website is not directed to children under 13, and we do not knowingly collect personal information from them through the site.
Some service providers may process information outside the UAE. Where applicable, we use reasonable safeguards and rely on lawful transfer mechanisms.
Updates and contact
We may update this policy when our services or legal obligations change. The effective date at the top shows the latest revision.
For privacy questions or requests, contact @wornwide, or visit Shop 6138, B1, Khan Murjan Souq, Wafi Mall, Dubai.